Terms of Use

Access to the website

Use the site lawfully and in a way that does not interfere with other visitors, the store’s systems or customer information. Features may change or be temporarily unavailable. Basic access does not guarantee that every product, destination, account feature or payment method is available at all times.

Website content and intellectual property

Text, layout, photographs, logos and other content displayed by the store may be protected by copyright, trademark or other rights held by the operator or relevant rights holders. You may view and use information for ordinary shopping and personal reference.

Do not copy substantial content for a competing store, falsely imply endorsement, remove ownership notices or reproduce material commercially without the necessary permission. These rules do not restrict fair use, lawful quotation or other rights provided by law. Showing content on the site is not a representation that every element was created by junagent.

Product and sizing information

Product pages describe the item available for purchase. General guides, styling examples and fit advice are provided to help you interpret those descriptions. Product-specific measurements and care labels take priority over a generic guide.

Clothing is intended for the uses actually described. General website content is not veterinary advice. Observe your dog’s comfort and obtain suitable professional advice where a medical or welfare concern needs it. Material misdescriptions and incorrect supply remain subject to applicable purchase rights.

Prohibited conduct

• Do not attempt unauthorized access to an account, checkout, customer record or administrative system.
• Do not introduce malicious code, use stolen payment information or submit fraudulent orders.
• Do not disrupt the store through abusive automated traffic or attempts to bypass security.
• Do not harass support personnel or submit unlawful, threatening or privacy-invading content.
• Do not impersonate junagent or another customer, fabricate reviews or falsely claim a business relationship.

Lawful security reporting, accessibility tools and uses permitted by law are not automatically prohibited merely because they involve technology. Contact us responsibly about a suspected security issue without exposing customer information.

Accounts and communications

Where accounts are available, protect your login details and provide accurate information. Notify us of suspected unauthorized use. Do not post passwords, payment credentials or personal information in public review fields.

Support messages should include enough information to resolve the issue. We may verify an order or privacy request using proportionate information; we will not ask for your online banking password or full card security details.

Reviews, photographs and other submissions

Submit your own experience and only content you have the right to share. Obtain appropriate permission before including an identifiable person’s private information or photograph. Do not submit paid or incentivized content without any disclosure required by law.

A voluntary public review may be displayed in connection with the relevant store content. A private support attachment does not automatically grant permission for public advertising. We may remove unlawful, abusive, irrelevant or fraudulent submissions using reasonable moderation standards; negative feedback alone is not grounds for misrepresenting the overall customer experience.

Third-party links

A link can direct you to a provider’s own website, such as a payment service or Shopify’s privacy notice. That service controls its content and practices. Review the relevant terms where needed. A link does not mean every statement on the destination is endorsed, and it does not remove our obligations for our own services.

Accuracy, availability and corrections

We aim to provide accurate, current information and will correct identified material errors. Temporary website faults, display differences or an outdated general article may occur. Contact us if information conflicts with an order or the item received.

We do not use a general accuracy statement to excuse deceptive advertising, deny a valid order remedy or retroactively change a purchase term. The relevant order policies explain how stock, price or description problems are handled.

Restrictions and applicable protections

We may proportionately restrict access to protect the site from unlawful or harmful conduct. Any existing paid order, refund or privacy request still needs to be handled lawfully. No restriction under this page automatically forfeits money paid or removes mandatory consumer rights.

Nothing here excludes a liability or remedy that cannot legally be excluded. Questions and disputes can be raised through our contact details without waiving rights to a payment-provider process, regulator or court.

Changes to these rules

We may update these rules for future website use and show the revision date. Changes do not retroactively remove rights related to an existing order. If one provision cannot lawfully apply, the others continue only to the extent permitted by law. Purchase-specific issues remain governed by our Terms of Purchase and the applicable order policies.

Contact the store operator

junagent is operated by Hubei Litengyan Network Technology Co., Ltd. Questions about this page can be sent to service@junagent.com or raised by phone at +1 (213) 263-2066 .

Phone support hours: 9:00 AM – 6:00 PM Pacific Time.

Registered business address:
Room 406, 4th Floor, Building 4, Xudong Shihua Residential Community, No. 524 Youyi Avenue, Heping Subdistrict, Hongshan District, Wuhan, Hubei Province, China. This is not an authorized return address